Frequently Asked Questions

Below are some frequent questions our customers have asked in the past.
If you have other questions, please just send it to hello@boatlinedrawings.com.

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and one of our captains will get back to you as soon as possible

General Questions

For standard boat line drawings 5-7 days for our artists to digitally recreate your boat and send you your first proof. For more complicated designs, our team will communicate based on what you are looking for! During holiday season (Christmas/Fathers Day), we see increase in volume. Our team will display and explain current delays on printing + design, if any.

Boat Line Drawings is located in South Florida! Our print shop and offices are situated between Miami and West Palm Beach. This provides a great opportunity for shipping, as most of our packages get to Southern United States within one day! Local to us? Feel free to reach out to hello@boatlinedrawings.com

to setup local pickup to save on shipping or just to stop by to say hi!

Absolutely! Reach out to our team at hello@boatlinedrawings.com. We frequently do designs outside of the marine world and would love to discuss your project.

Yes! We have a separate company dedicated to just this alone. We do uniforms for various law enforcement agencies, construction companies, and other local business in our area! Let us know how we can help.

Questions About Artwork

Our team works hard to make sure that we emulate your actual boat. Please take a look at our "example of a good boat picture" for good example of what works best. Nowadays everyone has a good camera on their phone. We will make it work.

For standard boat line drawings 5-7 days for our artists to digitally recreate your boat and send you your first proof. For more complicated designs, our team will communicate based on what you are looking for! During holiday season (Christmas/Fathers Day), we see increase in volume. Our team will display and explain current delays on printing + design, if any.
Once finalized, we can provide PNG, AI, EPS, JPG, PDF, or anything you may need. It is your boat, your artwork. We also keep these files on hand for our records, so if you lose them in your email -- reach out and we can provide new one!
Absolutely! Reach out to our help desk at (hello@boatlinedrawings.com) with your order number and we can start the process! We love adding personal touch like your pets.
Absolutely! We understand if you have a local friend that does printing or just want to deliver the artwork and let the captain do the rest! We got you!
If you do not have a good pictures of the boat...find some similar boat models on Google and share them with us. Provide your best description on the actual boat color, engine HP and make, and any other details you can think of! We will do our best to make it work.
Unable to find satisfactory answers ? Contact Support